Client Care Representative

Mohegan Lake Veterinary Hospital
Mohegan Lake, NY
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Mohegan Lake Veterinary Hospital is a small animal general practice located in upper Westchester County. Founded in 1991, it serves a very friendly clientele. The hospital has been thoroughly modernized, including digital radiology, in-house ultrasound, a modern surgical suite, and electronic medical records.

If you’re as good with pets as you are people and looking for a supportive company culture, look no further. 

We’re Team Nightingale, a group of pet-obsessed professionals who are working to change the veterinary rat race. Just like Florence Nightingale envisioned a better hospital ward, we envision a different kind of veterinary practice, one where your happiness and wellbeing is just as important as your patients’.

If that’s the kind of place you’re looking for, then you’re our kind of client care specialist.


Who You Are

  • A positive, high-energy person who’s always willing to help
  • Willing to teach, as well as learn
  • 2+ year(s) experience working as a receptionist
  • Comfortable around all types of animals
  • Someone with exceptional communication and customer service skills
  • Open to feedback with a desire to grow professionally
  • Able to lift 50 lbs

What You'll Do

Every day, you'll keep clients happy and keep the practice running smoothly.

  • Greet patients and their humans
  • Answer the phones
  • Check out clients
  • Paperwork
  • Handle appointment scheduling, confirmation, and call-backs
  • Clean exam rooms and treatment areas, and stock them with supplies
  • Dispense medications with doctor orders

Why You'll Love It Here

Work-Life Harmony

We're banishing burnout by putting your wellbeing first.

  • Generous PTO (including vacation and sick leave) that you actually get to use
  • Closed (and paid) for all major holidays
  • 8 weeks paid parental leave
  • Smart scheduling that gets you out on time
  • No overnights
  • Protected break times (so you can actually sit down and eat!)
  • Leadership that has your back: Rude clients and toxic workplace patterns don’t slide around here.

Unlocking Your Full Potential

The way we see it, your growth is our growth too.

  • Mentorship & training to help you elevate your skillset and create a vision for your career
  • Opportunities to grow into leadership positions
  • Best-in-class technology & equipment: From routinely upgrading computers to simply replacing a busted printer at the front desk, we’re on it—so you can keep your care on the cutting edge.
  • Solving problems with software: From electronic records that can be accessed remotely to portals and apps that streamline both client and internal comms, we’re big on providing flexibility to work when, where, and how you work best.

More Kick-A$$ Benefits
  • Competitive salaries 
  • 401(k) with match
  • Comprehensive medical, dental, and vision coverage
  • Free scrubs (Figs for all!)
  • Pet discounts 
  • Free snacks 
  • And so much more

Like what you see? consider this a sign from the universe and apply today.

Mohegan Lake Veterinary Hospital is part of the Nightingale Veterinary Partners family of practices. Nightingale Vets is on a mission to transform the veterinary field’s culture of burnout into a happier, healthier place.

With a focus on team happiness and an eye for innovation, we’re building a different kind of veterinary practice, and we’re looking for people who believe in different too.

We provide equal opportunities for everyone that applies to and works for Team Nightingale, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, physical or mental disability, pregnancy or parental status, marital status, genetic information, religion, political affiliation, military or veteran status, or any other law-protected consideration.

Feel free to note your preferred pronouns in your application.